Faq

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  • What can you help me with?

    With whatever we can. Preparing cost analysis, establishing team roles, creating road-maps. Defining business goals, key business values, target users, main features, prioritizing. We can find you similar projects that are already active on the market to benchmark against. We can assist you with creating user personas, mock-ups, user stories, time frame, establishing project status and preparing project estimation. We'll be happy to outline project specification, prepare wireframes, details concerning integrations with external services, API documentation, required features list. In terms of project development, we prepare server-side architecture, front end, back end, graphic and UX design, and create back-office consoles. We are also happy to advise our customers in terms of budgeting, scheduling, risk management, and business model creation.

  • How do I create a product with you?

    If you have an idea contact us by our online form, e-mail or phone. We'll meet and talk it over. Just be sure to prepare as much info about your idea as possible, it will smoothen the meeting and benefit further cooperation. If you don't know how to get around to it, go ahead and read our blog "how do I create a product with Cotech?"

  • Do I need to be tech-savvy to cooperate with you and order a software application?

    You certainly do not have to be a software development expert, that's what we're here for ๐Ÿ™‚ We welcome your experience in that matter if you happen to have any, but are prepared to guide you through the whole process and explain everything. Focus on your needs and we'll deliver what you require.

  • What benefits do you guarantee?

    All projects we take up carry the following guarantees: CONFIDENTIALITY GUARANTEE: All client details will be kept confidential. PRICE GUARANTEE: Minimum 50% cost-saving over on-site development. RESULTS GUARANTEE: Progress-linked payments weighted toward the end.

  • How do you assure confidentiality?

    All projects we take up carry the following guarantees: We sign NDA and Confidentiality Agreements as required by you. All our employees are full-time employees, and are bound by the companyโ€™s Confidentiality and Non-Disclosure clauses. Additionally, for sensitive projects, we create isolated cells disconnected from any public network. At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.

  • How do you assure about quality of product?

    Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We concentrate on being first-time right, and believe the creation-step itself should be strong. Every project goes through the hands of suitable QA/Testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

  • Should I create a mobile or a web app?

    Both have their benefits and flaws. Mobile apps are surely more expensive but can provide you with many more data collecting, monetization capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app โ€” you can learn more about PWA on our blog "What Are Progressive Web Apps?". But remember that sooner or later you may need both mobile and web app and when that moment comes we are here for you ๐Ÿ™‚

  • What do I need to know before contacting you?

    Well, the most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don't want to spend many months developing it with us without being sure what you need. If you have no experience in app development feel free to read our blog on that topic "10 Things To Do Before Developing a Mobile App". We'll also be glad to help you get started, building projects from scratch is nothing new for us.

  • Why should I trust Cotech?

    We believe trust and confidence are the foundation for any successful relationship, and develop only after association over time. The following facts may help demonstrate our commitment to our business: We have completed projects for 100+ US/European clients. We have been 4+ years in business, dedicated to the off-shore execution model. We are here for the long run; our CEO has global experience with leading technology companies and has started up with a long-term vision. Have a look at list of references/testimonials.

  • Do you offer any discount?

    Our pricing is based on a long term relationship aimed at giving maximum benefits to our customers.

  • How much time will it take for you to make my app?

    To give you a precise answer we must prepare a project scope and create a budget. We shall tell you how much of that scope can be completed within the budget and we'll be able to estimate how long will it take after at least a month of work. Don't worry, if you're not happy with our work after two weeks you can retract from the project with no penalties, this is our trial period and we believe that any reliable software house should give you one. Read our blog entry to learn more about our methods "Don't ask for an estimation! Budgeting Agile Projects".

  • How can I be sure you work at my project as much as you declare?

    We thoroughly monitor our developers and control how much time they spend on each task down to the exact minute. We use Harvest software and Redmine to track time spent on your project.

  • I want to be involved in the app development process, do you have a problem with that?

    Not at all! We want you to be sure you'll receive the product you desire. From the planning stage to each finished version, we invite you to evaluate and improve our work. Our philosophy is to work with the client, not merely finish given tasks. We are always ready to listen and communicate.

  • What happens after you finish my app?

    Hopefully the app is exactly what you dreamed of ๐Ÿ™‚ But apart from delivering a finished product, we are happy to provide you with technical support and app maintenance should you need it. After all, we know our work inside out. Of course if you want to maintain the app by yourself the source code and all technical data is at your disposal, but even in that case, feel free to contact us if you need any help.

  • Are you able to double the size of the team involved in the project if the need arises?

    Whether you want to expand your product or create a completely new one simultaneously, and then again focus only on one of your projects, we are always ready to adapt to your requirements. If the work is less intense team size can be reduced. When improvements need to be implemented fast, we can quickly assign additional team members to speed up each phase of the development process.

  • Will development include the creation of prototypes and demo versions that I can try out?

    We would not call it exactly a demo version but using Agile Methodology compels us to create operating software as soon as possible and later just add next features along the process. Therefore, you'll be able to examine and test your software very early.

  • Will my observations concerning the prototypes be factored into the final version?

    Of course. Thanks to the Agile Methodology we are able to iterate the project during its development and include your feedback to improve the product as it is being created.

  • Can the software be upgraded in the future as new technology becomes available?

    Of course! We are always happy to improve, upgrade and further develop our work.

  • What if I come to you with a product that I want to improve?

    Weโ€™ll be more than happy to help you with that. Beginning with a UX Audit (if applicable) through improving your system architecture and adding new features.

  • Will a project manager be assigned to me as a contact person? Will this contact person be available throughout the time the software is being developed?

    Yes. All our customers are assigned a liaison that serves as their guide and information source throughout our whole cooperation.

  • How do peWill my liaison send me a progress report on a daily basis detailing the work that has been completed? What other pieces of information will they update me on? Will the progress report include a plan for the next sprint?rmissions work in Google Play Instant?

    We send you a report every two weeks (i.e. after each sprint, when the next version of the software is completed) or every month if you prefer. The report includes info on what we plan to achieve in the next sprint. Apart from that you are welcome to contact us any time either in person, via Skype, phone, e-mail or live chat. During work hours we usually answer after no more than few minutes.

  • My product is very complex and innovative, Iโ€™m dealing with many legacy systems and complicated tech structure in my company. Will the app be compatible with our technology and perform despite those difficulties?

    When it comes to preparing an IT project there is no place for half measures. We prepare a Proof of Concept. It is a product development technique that helps us examine if the concept is feasible to realize from tech and business perspective and gives us an idea on how the product should be developed.

  • Do you provide any services apart from Software Development?

    Yes, we can also help you with Digital Marketing, Mobile and web application development, SEO, Product Design, Digital Transformation Strategy, and many more

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